SOLARO Club Membership Terms

1. What it is. SOLARO Club is a monthly membership offered by Solaro Group LLC (“SOLARO”, “we”). It does not include product. It gives members the benefits listed in section 3.

2. Price and billing. Membership costs $4.99 per month. You join and pay through our payment processor, Stripe, separately from your product orders. Your first month is charged when you join. After that, we automatically charge your payment method on file $4.99 on the same day each month (or the last day of the month if that date doesn't exist) until you cancel. We will email you a reminder of these terms once a year. If we change the price, we will email you 30 days before the new price takes effect, and you can cancel before then. Founding members: if you join by December 31, 2026 and keep your membership active without cancelling, your price stays $4.99 per month. A pause (see section 4) doesn't count as cancelling.

3. Benefits. While your membership is active:

15% off Protein Cups on solaro-group.com (Hot Chicken Flavor Ramen and the Taste Box aren't discounted), and free shipping on every order. Member pricing can't be combined with discount codes. Member pricing and free shipping apply when you're signed in to the solaro-group.com account that uses the same email as your membership, and are usually active within 1–2 business days after you join. If you place an order after joining but before your member pricing is active, we will refund that order’s shipping and the difference to member pricing.

The benefits shown on the SOLARO Club page, currently: 24-hour early access to big sales and a $3 credit toward your next order when you order during the sale (valid 60 days); a monthly Cheat Day bonus (order Hot Chicken Flavor Ramen (20-pack Cheat Day Box or 40-pack case) on the last Sunday of the month (Pacific Time) and we add 1 extra pack to each box); a free Hot Chicken 5-pack added to your next order after your third month; one extra pack in an order during your birthday month (if you share your birthday); and flavor voting. If you join SOLARO Club within 7 days after placing an order, we will refund that order's shipping charge. Benefits may change with notice on the site.

4. Cancel. You can cancel anytime online with the Manage membership link on the SOLARO Club page or in your welcome email, or by emailing support@solaro-group.com. Cancellation stops future renewals. Your benefits continue until the end of your current billing period. Pause: instead of cancelling, you can pause your membership for 1 or 2 months by emailing support@solaro-group.com. The pause starts on your next billing date, so your benefits continue until then. You won't be charged while paused and member benefits are paused too. Billing restarts automatically when the pause ends, and your benefits return once that payment goes through; your month count picks up where it left off.

5. Refunds. Membership fees are non-refundable, except: if you did not place any order using member pricing during the current paid month and you cancel within 7 days of the renewal charge, we will refund that month's fee.

6. Failed payments. If a renewal charge fails, we will email you and retry the charge. Your benefits stay active while we retry. If the final retry fails, your membership ends and we will email you.

7. Eligibility. You must be 18 or older and have a shipping address in the contiguous US. One membership per person; benefits are for personal use, not resale.

8. Changes and ending the program. We may change or end SOLARO Club. We will give you at least 30 days' notice by email. If we end the program, we will refund any unused prepaid fee on a prorated basis.

9. Contact. Solaro Group LLC, 1142 S Diamond Bar Blvd #407, Diamond Bar, CA 91765, support@solaro-group.com.